For the safety of our customers and the health of our horses, we have a maximum safety weight restriction of 95 kg. All Customers are weighed in the office before they commence their ride if you have incorrectly advised us of your weight and we are unable to allow you to ride on the day, your booking will not be rescheduled and no refund will be given as per our Refund Policy in the Terms & Conditions.
ANY SPECIAL NEEDS OR REQUIREMENTS:
Please call us to discuss in detail before making a booking with us.
Prior to your booking, you are required to advise us of any special needs and or disabilities or impairments of any kind such as but not limited to; Physical or Intellectual disabilities, Asthma, Diabetes, Epilepsy/Fits, Fainting, Back Injury, Pregnancy, Heart Condition, Recent Injury, Allergic Reactions, Medications, or Other.
Gunnamatta Trail Rides reserves the right to conduct a pre-ride assessment in order to determine the riders ability before accepting any booking with an advised condition. If a rider arrives on the day without advising us in advance of any special conditions / needs, and not given us time to prepare & arrange for a pre-ride assessment, the booking will not be rescheduled for another time and a refund will not be provided.